Our specialist heart and lung care services are available to private patients across the world.
Support for international patients
We know that visiting hospital can be a worrying time, especially if you’re travelling to us from abroad. That’s why our international patient coordinators are here to help by providing tailored support, so you can focus your full attention on getting better.
Our international patient coordinators can:
- advise on referrals – such as which consultant is most appropriate for your care
- liaise regularly with embassies and international contacts to keep them informed of your care as well as handling financial matters
- arrange appointments and admission to our hospital, as well as for professional interpreters to be present, if you require them.
Many of our international patient coordinators speak Arabic and are available across our three sites from Monday to Friday. They are also on-call for urgent queries, 24 hours a day, seven days a week.
What’s more, many of our consultants speak multiple languages – you can find out what languages they speak on our directory of specialists.
You can enjoy freshly prepared meals from the dedicated catering service at our hospitals. Our menu is available in Arabic, and always includes vegetarian and heart-healthy options to choose from. We are pleased to provide Halal and Kosher meals and will cater to special requests whenever we can.
Your inpatient care will be provided in a dedicated private wing, with your own spacious room, en-suite bathroom and a range of premium amenities. You’ll receive personalised round-the-clock support from our specialist team that’ll make your stay with us as comfortable as possible.
You’ll be provided with a complimentary newspaper every day, including a range of international titles. You will also have access to your own television, with both domestic and international channels to choose from.
We provide facilities and services to support your religious needs. Our multi-faith prayer rooms offer quiet spaces to pray or reflect at a time convenient to you, with prayer mats and a divider available.
Our chapels at each hospital provide a quiet and tranquil space, away from the wards, for use by all.
Our chaplaincy team can visit the ward to provide pastoral support and information, listen in confidentiality, pray if requested, or to arrange for appropriate faith leader to visit.